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Privacy Policy

TOSH AI is a service operated by TOSH AI Solutions Private Limited (“we”, “us”, or “our”). We are committed to protecting your privacy and handling your personal data in an open and transparent manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, applications, AI solutions, and related services (collectively, the “Services”).

1. Information We Collect

We may collect the following types of information when you interact with our Services:

a) Personal Information

Information that can identify you, such as:

  • Full name

  • Email address

  • Phone number

  • Company or organisation

  • Job title or role

  • Payment and billing details (if applicable)

b) Technical Information

  • IP address

  • Browser type and version

  • Device information (e.g., model, OS)

  • Log data and usage analytics

c) User-Provided Content

  • Inputs provided to AI models (e.g., text, voice, files)

  • Feedback or ratings

d) Cookies and Tracking

We use cookies and similar technologies to collect information about how you use our services to improve functionality and user experience. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the collected information to:

  • Provide and maintain our Services

  • Improve and personalise user experience

  • Monitor and analyse usage patterns

  • Communicate with you about updates, features, or support

  • Ensure the security and integrity of our systems

  • Comply with legal obligations

We do not use your data to train our AI models unless you give explicit consent.

3. Sharing and Disclosure

We do not sell your personal information. However, we may share your data with:

  • Service providers and partners who support our operations (under confidentiality agreements)

  • Legal authorities, if required by law or in response to valid legal requests

  • Corporate affiliates or successors, in the event of a merger, sale, or restructuring.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction.

5. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Right to access your personal data

  • Right to rectify inaccuracies

  • Right to request deletion

  • Right to restrict or object to processing

  • Right to data portability

  • Right to withdraw consent at any time

To exercise your rights, please contact us.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Children’s Privacy

Our Services are not intended for children under the age of 13 (or the equivalent age in your jurisdiction), and we do not knowingly collect personal information from children.

8. International Data Transfers

If we transfer your data outside your country of residence (e.g., to servers or service providers located abroad), we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date and provide notice where required.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact:

TOSH AI Solutions Private Limited

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